Terms & Conditions

Last updated May 31, 2021

Thank you for choosing nicoleart.eu, herafter called (“seller”, “we”, “us”, “our”).
Our policy is absolute transparency and 100% customer satisfaction. Our terms are easy to understand and we have no fine print. We want all our clients to feel safe and comfortable using our services.

Cookies and tracking.

We use cookies on our website as well as the website we create for our clients, for the purpose of tracking, analytics, and improving the visitor experience.

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On nicoleart.eu we sell paintings done by artist Nicoleta Oae. You can either purchase paintings with themes set by Nicoleta or you can commission Nicoleta to paint your portrait.

Delivery

We offer FREE Delivery in Europe and flatrate  €50 for delivery outside Europe

Delivery is done by a shipping company chosen by us, we always chose the best shipping option depending on the delivery address.

Pricing
  • The price you see is the price you pay.
  • Delivery is not included in the price and will be added at checkout.
  • There are no hidden fees.
  • Delivery in Europe FREE
  • Delivery outside Europe €50
Payment
  • Only online Payments with Credit or Debit cars are accepted.
  • All Payments are secured with Stripe.
  • All payments are secured with 3D secure if your card issuer supports 3D secure.
  • We do NOT accept cash payments or cheques.

Ownership

The moment your payment is accepted the ownership of the painting is transferred to you. Please notice only the ownership of the physical painting is transported to the buyer, the rights still belong to the artist, Nicoleta Oae. Any duplication or recreation of the art is prohibited and a violation of copyright law.

Copyright

All Copyrights belong to Artist Nicoleta Oae.

Restrictions and limitations
  • You are not allowed to reproduce the artwork in any form.
  • Any kind of reproduction of the artwork can be prosecuted in the courts of law.
Cancellation
  • If the artwork is damaged during transportation you are entitled to return the product and receive a refund.
  • You have 14 days cancellation right if you return the product in the same sealed package as you received it in.
  • If the seal of the package is broken, your cancellation right is terminated due to the protection of the artist’s rights. Refunds can be issued on a package with a broken seal at the artist’s discretion.
Personal Data.

We collect and save the following information for invoicing purposes and sending out information regarding your subscription. We may contact you by email to suggest improvements, updates, and upgrades to your subscription.

We collect and save the following information for invoicing purposes and sending out information regarding your subscription. We may contact you by email to suggest improvements, updates, and upgrades to your subscription.

We collect:

  • Your name
  • Company name
  • Phone number
  • Email
  • Mailing address

We do not use your personal information for third-party advertisement.

We do not sell nor give your information to any third party.

Your personal data is kept in accordance with EU regulations.

If approached by the local authorities regarding an ongoing criminal investigation, we are obligated by law to, transfer your data to the respective authorities.

Only trusted employees of Seller and Seller Technologies have access to your personal data, on a need-to-know basis.

For more information read our privacy policy

These terms are subject to change with 30 days’ notice.